Patient Services Information
Out-of-Hours Co-op NEEDS
From September NHS 24 will take over handling the calls for NEEDS. The trained operators will deal with all calls giving medical advice or passing the call on to a healthcare professional or doctor.
Are You A Carer?
The Carers (recognition and services) Act gives carers the right to assessment of and provision for their needs by statutory agencies such as the NHS.
It may have appeared recently that everyone working in the Practice Team is glued to their computer screen to a greater degree than usual. The simple explanation for this is that we have become a paperlight practice, so that all records, letters and results for patients are held on computer. We still hold the paper records in the practice because only information generated after 1 February 2004 is scanned into the computer. This represents quite a change in the way we work, but has gone remarkably well to date. We see this development as an inevitable progression as more information is handled electronically within the NHS. It should lead to improvements in communication and record legibility, and patient care generally, as all important details are now available instantly on screen.
You may be aware that for years now we have been engaged in discussions and planning concerning a new building for our health centre. A patient focus group was formed to discuss service provision within any new building, and we appreciate everyone’s helpful input during discussions. Sadly, it became clear when the new GP contract was implemented this year that funding which we had been assured would be provided for the new development was suddenly ‘frozen’, and we were advised that we would have to compete with other potential developments for priority ranking.
Healthcare Assistant (HCA)
Hi – my name is Linda McMillan, I joined the Green Practice in May 2004 as their Healthcare Assistant (HCA). I was previously employed as a receptionist at Ferniehill Surgery for 17 years, where I did my training as a Phlebotomist. I enjoyed the one-to-one patient care and this prompted me to apply for the position here.
Holidays and Sexually Transmitted Infections
Unprotected casual sex on holiday can put you at increased risk of contacting a sexually transmitted infection (STI). There are 25 different types of STI and Hepatitis B is the only one for which there is a vaccine available. Symptoms can vary from infection to infection and many STIs have no symptoms at all but the most common signs are:
Most STIs can be completely cured if found early and may only require a course of antibiotics. However if left untreated infections such as chlamydia, gonorrhoea and syphilis can cause permanent damage to your health and fertility. Using a condom correctly and consistently when you have sex will prevent the transmission of most STIs including HIV. Free condoms area available from the Practice Nurse, the Family Planning Clinic at Dean Terrace and GUM clinics. For further information: www.playingsafely.co.uk and
To Drs Rodgers and Parker who were awarded Fellowship of the Royal College of General Practitioners
following their recent assessment.
Rebecca , born 29 April 2004, latest addition to Dr Morag Reid’s family.