Patient Services Information
Practice Quality Points – The new performance tables!
You may have seen a recent newspaper article that listed all of the General Practices in Scotland and revealed the percentage of quality points they had achieved for the year. This relates to the new contract for GPs introduced in 2004, part of which is the ‘quality and outcomes framework’. Points are awarded for specific targets being achieved in the management of a number of diseases (heart disease, diabetes, epilepsy etc.) and also for non-clinical areas such as surveying patient satisfaction. The Government set these targets as indicators of high quality care.
Summer is finally here but in Scotland we are not used to blazing sunshine and so are often unprepared for summer ills. The most common
Sunburn – an inflammatory response of the skin to excessive exposure to UV radiation in the sun’s rays. UV radiation can damage the skin and cause an ageing effect. Overexposure to the sun makes the skin become hot, red and swollen with pain and discomfort. In more severe cases blistering occurs and you may feel feverish with nausea and shivering. A sun protection factor (SPF) cream of at least 15 is recommended for prevention and should be applied liberally to all exposed areas of skin reapplying every 2 hours while exposed or after swimming. Seek shade especially at midday and wear a wide brimmed sun hat. Sunburn can be soothed with calamine lotion and pain relief such as paracetamol or ibuprofen. Heat Stroke – a high fever and collapse caused by failure of the body’s heat-regulation mechanism. It can sometimes occur in children who have been outside on a really hot day at home or on holiday abroad without adequate protective clothing. Symptoms include headache, nausea, tiredness, fever, hot flushed skin, occasionally chest pain and anxiety. Treatment includes measures to reduce the temperature such as covering the body with damp towels, use of a fan and cool packs, giving water to drink and seeking medical advice. In order to avoid heat stroke acclimatise to heat and humidity slowly, drink plenty of fluid but not alcohol, wear light loose clothing, stay in the shade if possible and limit sunbathing.
Work has started on production of the new lift and we understand work should be completed by the 10th of August. Please ensure when booking appointments over this period you alert the receptionist to the fact that you cannot manage the stairs. If you feel that with help, you can manage the stairs use the intercom system at the foot of the stairs so you can alert the practice that you require help.
Dr Nicola Smithson (GP Registrar) will be returning to the practice in September following the birth of Eloise. We also welcome Dr Hayley Hannah who is our new GP Registrar for 2005/2006.
Staff Roles: IT Facilitator
My name is Russel Sanders and I am the IT Facilitator at The Green Practice. I have been with the practice for 8 years. My job is primarily to ensure the smooth running of all the IT systems within the practice. One of the important parts of my job (as well as the rest of the team) relates to the new GMS contract, ensuring that the practice meets all the required Government targets.
BLUEBELL DAY-POST NATAL DEPRESSION
Bluebell Day on June 6th was an awareness and fund raising day for Postnatal Depression, which affects 10-15% of women having babies. It is to be distinguished from Baby Blues, which most women suffer in the week after child birth, and from Puerperal Psychosis-a severe mental illness with an incidence of 2 per 1000 births. Postnatal Depression is a family affliction with both parents suffering and, if unhealed, can have an adverse effect on the child’s psychological social and educational development.