St Bernards Well 

Green Practice

Stockbridge Health Centre

1 India Pl, Edinburgh, EH3 6EH

Appointments 0131 260 9226
Enquiries 0131 260 9227
 eConsult eConsult
Video Link nhsattend.vc/70094
For current COVID-19 advice please visit www.nhsinform.scot

Appointments

Due to the COVID-19 outbreak, we have amended how we operate as a practice. Patients will be offered a telephone consultation first and foremost with a doctor. In most cases, concerns can be discussed over the phone - including medication reviews, anxiety or depression, treatment for suspected UTI, etc. If you feel like your concern (e.g. skin lesion, unusual lump, etc.) would benefit from being seen in person, the receptionist may ask to attend the practice for an examination.

At the moment, we cannot say when our normal services will resume. We can only adhere to the government guidance which is being updated constantly. Rest assured, we'll be here if you need us. Follow us on Facebook or Twitter as these sources are best for keeping up-to-date with practice news and advice.

The appointment line 260 9226 is open Monday to Friday from 8.30am to 1.00pm and 2.00pm to 5.30pm. Please use this line to make, cancel, change or check the time of an appointment.

You will be offered the first available appointment with the doctor you ask for. If your problem is urgent, please explain this to the receptionist.

When you are booking your appointment, the reception staff will ask if you "can give an indication of your symptoms" - this is authorised by the doctors and it is hoped that you will co-operate with this request but are quite free to say no.

E-consult now live!

Do you notice the blue pop-up box on our homepage? Our eConsult service launched on 11th January 2021 and offers patients the opportunity to contact us 24/7! It is a quick and easy way to have your symptoms (or query) reviewed by us without having to wait to get through by phone.
  • eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. It was created by NHS GPs for NHS patients!
  • eConsult is not a way to book an appointment. Instead, you tell your GP what is wrong and they get back to you with the right care for your needs.
  • eConsult is easy to use and will give your doctors all the information they need to triage and make sure every patient gets the care they need.
You can simply fill in the form available on our homepage at any time and we will get back to you within 24 hours (or next working day) - either by one-way message or telephone if more urgent. It is a safe, secure and effective way to get the help you need and eConsult can be used from any device.

The online form will provide us with a brief medical history which will save you and the GP time - we'll get straight to the solution! Safeguards are also built into the system so if you hit a "red flag" whilst completing the form, you will be directed to seek more urgent care (e.g. 111 or 999).


All staff are bound by rules of confidentially and the information is used simply to ensure that you are given the most appropriate healthcare professional within an appropriate timescale - e.g. chest pains/breathing difficulties would be offered a sooner appointment or referred to hospital.

Our doctors are of course general practitioners, and cover many areas, but they also each have an area(s) in which they specialise and the receptionist will try and guide you to the that individual if you are able to inform them of the reason for the appointment e.g. Dr Sayers has experience in dermatology, Dr Gilson is able to administer joint injections and Dr Martin is able to fit contraceptive coils, etc.

The appointment line opens daily at 8.30am and can be very busy with people trying to get through early. Please only phone at this time if you need to see a doctor that day. If you are looking to make an appointment on a future date, please call later in the day.

Appointments can usually be made up to 8 weeks in advance.

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Green Practice - Stockbridge Health Centre 2006-2017