St Bernards Well

Green Practice

Stockbridge Health Centre

1 India Pl, Edinburgh, EH3 6EH

Appointments 260 9226
Enquiries 260 9227

Practice Closed:- Wednesday 16th May 2018 12:30 - 6pm. (Protected Learning Afternoon). Please contact NHS24 on 111 for Urgent attention.

Suggestions/ Complaints

We aim to provide a comprehensive range of services. We would however be pleased to receive any suggestions on how we might improve our services. A suggestion box is located in the waiting area attached to the left of the reception desk.

How to Complain

The practice runs an in-house complaints procedure. If you have a complaint or concern about the service you have received from the doctors or any of the staff working in the practice, please contact the practice manager or deputy practice manager on 0131 260 9227. We will try our best to resolve matters as quickly as possible.

We hope that if you have a problem, you will make use of our practice complaints procedure. We believe this will give us the best chance of putting it right but if you feel you cannot raise your complaint with us or if you are dissatisfied with our investigation. In these circumstances you can contact the Ombudsman (SPSO) 4 Melville St, Edinburgh EH3 7NS. Telephone 0800 377 7330 for further advice.

PASS (Patient Advice & Support Service) is available via Citizen Advice Bureau. www.adviceguide.org.uk or local office at 58 Dundas St, Edinburgh EH3 6OZ.
Telephone 0131 510 5510.

Practice Information

Opening Hours
Change of Address
Home Visit
Non-English Speaker
Temporary Residents
Direct Access NHS Services
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Sick Notes
Practice Leaflet
Complaints & Suggestions
Disability Access
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