St Bernards Well 

Green Practice

Stockbridge Health Centre

1 India Pl, Edinburgh, EH3 6EH

Appointments 260 9226
Enquiries 260 9227

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Practice staff


Doctors Nursing Team Admin Team

Admin Team

The practice has a full-time Practice Manager and a team of one part-time and seven full-time administrative staff without whom the practice could not function.

As they are often the first point of contact, their job can be difficult and often stressful at times as they try to manage the demands of patients and the workings of the practice. They are responsible for organising the diary for appointments, advising and signposting patients to the best source of care, filing results and hospital letters, maintaining the quality of medical records, arranging prescriptions and many more duties! We have a strong, hard-working and friendly team here who are dedicated to ensuring patients are treated with the same dignity and compassion from those at the end of their life to those newly registered with the practice.

Our medical secretary has a crucial role in the practice. She can help and advise patients whose query may not necessarily require a doctor's direct involvement. She is responsible for referrals, insurance reports, private letters, supporting patients with application forms and many more! Sometimes her work is viewed as private, meaning it is outside what the NHS remit can cover, so there may be a fee involved for certain requests. These fees are decided and agreed upon by the GP partnership but the secretary will be able to advise you. We recommend contacting her directly on 0131 260 9246 should your enquiry be related to an external request.

 

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Green Practice - Stockbridge Health Centre 2006-2017